Design Argumentation: How to Present and Justify Design Decisions
Learn the keys to presenting and justifying your design proposals. Overcome the client's 'I don't like it' with a defense based on technical and strategic criteria.
In this guide you will find:
- What is Design Argumentation?
- Why is mastering design argumentation crucial?
- What is the role of the brief in argumentation?
- What are the phases of an effective presentation?
- How to overcome the 'personal taste' barrier?
- How to connect design decisions with objectives?
- How to master the skill of justifying design?
What is Design Argumentation?
Design argumentation is the ability to explain and defend design decisions based on objective, strategic, and technical criteria, rather than aesthetic preferences and personal tastes. It's not about 'selling' a design, but about demonstrating how the proposed graphic solution effectively addresses the problems and objectives defined in the brief (or design program). It is the process that transforms a designer from a mere provider of images into an indispensable strategic partner for the client.
Why is mastering design argumentation crucial?
The lack of solid argumentation is the main reason projects get stuck in a cycle of subjective changes. Mastering this skill is crucial for:
- Building professional authority: Demonstrating that the work is based on a methodology and strategic thinking, not on whims or personal tastes.
- Protecting the project's integrity: Preventing feedback based on personal taste ('can we try it in blue?') from derailing the solution from its real objectives.
- Guiding the client: Helping the client understand the true value of design beyond mere decoration.
- Increasing perceived value: A well-argued design is perceived as a business solution, which justifies a greater investment. A well-justified design is worth more.
What is the role of the brief in argumentation?
The brief (or design program) is the foundational document and the anchor for all argumentation. It is the objective 'contract' agreed upon with the client before starting the design process. During a presentation, every design decision, from the choice of a typeface to the structure of a brand mark, must be traceable back to a point in the brief. When a client offers subjective feedback, the professional response should always redirect the conversation back to the brief: 'How does this change help us meet objective X that we defined?'.
What are the phases of an effective presentation?
A design proposal presentation is not just about showing images; it's about building a logical narrative. A structured process usually follows these phases:
- Recall the problem and objectives: Start by reviewing the brief and the previously agreed-upon objectives. This establishes a common evaluation framework for everyone.
- Present the strategy: Explain the conceptual approach that guided the proposals. For example, in brand design, the agreed-upon brand strategy is reviewed before showing any visual solutions.
- Show the proposal in context: Present the solution applied to real communication pieces (mockups), not in isolation. This helps the client visualize how it will work in the real world.
- Justify key decisions: Explain the 'why' behind the most important decisions (e.g., 'We chose this typeface for these functional reasons...'), always connecting them to the objectives.
- Open the dialogue for feedback: Invite feedback, guiding the conversation toward the objectives and not toward aesthetic preferences.
How to overcome the 'personal taste' barrier?
The 'I like it / I don't like it' barrier is overcome with method, not persuasion. The key is to establish from the outset that the design will be evaluated on its effectiveness, not its aesthetics. During the presentation, instead of asking, 'Do you like it?', the correct question is, 'Do you believe this solution meets the objectives we previously defined?'. By shifting the conversation's framework from subjective to strategic, personal taste loses relevance, and argumentation based on technical and objective criteria takes control of the dialogue. In this work framework, the strategy phase becomes the core of the service and the main value provided by the professional, far more important than the graphic solution itself.
How to connect design decisions with objectives?
The highest level of argumentation is achieved when design decisions are directly connected to the objectives previously agreed upon with the client. This means going far beyond purely graphic criteria. For example, a decision to redesign packaging to be more stackable is not justified by saying it 'looks neater,' but by explaining that it 'reduces logistics costs by 15%.' Similarly, a color change for a website button is not justified aesthetically, but by demonstrating with data (or hypotheses based on user experience) that it can increase the conversion rate. To substantiate these decisions, the data must come from a prior audit.
How to master the skill of justifying design?
Understanding the importance of argumentation is one thing; mastering the methodology to apply it consistently is another. It is a skill built with a clear method, practice, and the right argumentative tools for each project phase, from presenting the initial sketches to the final proposal presentation.
For professionals looking to transform their relationship with clients and build an authority that is immune to subjectivity, we have developed the How to Justify Design online course. This program teaches a proven, step-by-step method for building and presenting solid arguments that protect your work and guide the client, ensuring the approval of good proposals.
Additional Resources on Design Argumentation
Below we share a series of resources developed by experts on the topic: